Business Continuity: Financial Stability & Support Reality

Business Continuity: Financial Stability & Support Reality

What to verify

  • Customer references (at least 2–3 similar orgs)
  • Support SLAs and escalation path
  • Roadmap and maintenance cadence
  • Breach history and transparency posture

Practical tip

Ask who will be on the account after the sale—and get it in writing.

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